30 Jun 2023 | TMT | blogs

Emotion AI: Transforming Retail and Beyond

Emotion AI is rapidly gaining prominence in the retail industry, as evidenced by 71% of retailers acknowledging its forthcoming significance. This sophisticated AI technology enables the detection of human emotions from text and audio, resulting in noteworthy improvements in customer satisfaction and sales. Projections indicate that the global Emotion AI market will soar to a staggering $36.8 billion by 2026, revolutionizing personalized shopping experiences, customer support, and various sectors.

Read Jasper Colin's insights on how different industries have found a use for Emotion AI.