After-sales-services: Why, How, and What?

With new tools and technologies being unveiled every day, the medical imaging industry is constantly evolving. However, MedTech manufacturers not only have to focus on producing top-quality equipment, but they also need to provide excellent after-sales-services to maintain customer satisfaction and retention. Read more to know:

● Why after-sales-services are important? 
● How it is impacting MedTech companies? 
● What is the way forward?