Enterprise Segmentation

Define Customer Segments and Refine Your Strategy to Own Your Market.

Our research gives you a deep understanding of your customers' behaviors, needs, and decision-making processes. Leverage these insights to tailor your approach, sharpen your strategy, and stay ahead of the competition.

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Segment your Enterprise Customers to Maximize ROI

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Understand Buyer Mindsets and Needs

Our B2B decision-making research and market perception studies reveal how organizations evaluate solutions, prioritize needs, and perceive your offering. We empower you to refine your strategy and align your solutions with the market’s demands.

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Identify Key Decision-Making Segments

We analyze organizational structures to identify the right decision makers and customer segments. This allows you to direct efforts to the highest ROI opportunities, ensuring that you target the most valuable customer groups with precision.

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Quantify Market Opportunity & Revenue Potential

We quantify the revenue potential across different segments, turning insights into strategic decisions. Our research helps you identify high-value opportunities, allocate resources efficiently, and accelerate growth.

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Focus Your Strategy

Customize your messaging and tailor your product offerings to align with your most valuable customers, fostering stronger engagement and maximizing ROI at every stage of the buyer journey.

Real World Impact

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HR Technology Platform- Buyer Priorities Alignment

Background: A leading HR technology platform sought to understand buyer priorities across mid-market and enterprise clients.

Our Approach: Leveraged enterprise segmentation to analyze customer behaviors and pain points.

Impact: Uncovered critical HR software insights that directly shaped their product roadmap strategy, leading to a 25% increase in product adoption across key segments within the first 6 months.

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Fintech Company- Optimizing Sales Performance

Background: A fintech company aimed to boost its sales performance by refining its approach to customer segmentation.

Our Approach: Conducted B2B segmentation to distinguish between CFO-driven and operations-driven buying behaviors.

Impact: Developed tailored content and strategies for each customer group, resulting in a 15% increase in sales conversions and a 10% improvement in customer retention.

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Professional Services- Account Expansion Strategy

Background: A consulting firm wanted to identify high-potential accounts for B2B account expansion.

Our Approach: Utilized account-based marketing (ABM) strategy, informed by professional services analytics, to target the right accounts.

Impact: Strengthened marketing and sales collaboration, resulting in a 30% increase in upsell revenue and a 40% improvement in cross-sell success rates.

Our Approach

We employ a multi-method primary research approach to uncover deep insights about B2B organizations.

  • Quantitative Surveys

    We generate actionable B2B data on needs, preferences, and decision-making criteria to represent insights of organizational needs, decision-making criteria, and perceptions across industries, roles, and company sizes, ensuring that the data is comprehensive.
  • Qualitative Methodologies

    Our Qualitative research methodologies reveal critical buying process insights through stakeholder interviews and observational studies, providing nuanced insights into how decisions are made within organizations.
  • Vertically Integrated Research

    We own and manage key parts of the research lifecycle, including expert recruitment, ensuring that we maintain quality, speed, and alignment to your business context. This control allows us to deliver highly relevant insights quickly and efficiently.

Our approach tracks the complete enterprise buyer journey, from initial research to product adoption. We analyze product usage to understand real-world behavior and identify buyer intent signals that predict conversion.

  • Contextualizing Survey Findings

    By integrating website journeys, CRM funnel progression, and product usage logs, we contextualize survey findings with real-time behavioral proof points.
  • Uncovering Hidden Patterns

    We identify patterns in sales velocity, account engagement, and content interaction to pinpoint opportunities or friction in the buyer journey, helping you act on insights.

Unlike traditional reports, our interactive deliverables provide lasting value across your organization, allowing you to share and scale insights seamlessly.

  • Interactive Research and Analytics Portal

    Share and scale insights easily across your teams through our interactive portal, which allows you to access insights, recommendations, and data in one central place.
  • Continuous Learning with AI Chatbot

    Use our AI support agents to ask study-related questions and surface key findings on demand, keeping your team informed and up-to-date with the latest insights.
  • Explore Data with Visualization & Crosstab Tools

    Dive deeper into your research with built-in visualization and crosstab tools that make data exploration easy and intuitive.
Featured
Case Studies
Oil and Gas

Exploring Adoption Potential for Oil and Gas Market Intelligence Solutions

Media

Unlocking the Next Generation of Global Streaming Audiences

Technology

Unlocking the Enterprise Buyer

Refining Customer Segmentation Strategy for a Test & Measurement Software Leader

Start Optimizing Your Strategy with Enterprise Segmentation

Want to truly understand your buyers, sharpen your competitive edge, and speak directly to your highest-value customers?