Healthcare
research series
Satisfaction Drivers in Insurance Market
The objective of this survey-based study was to understand the perceptions and experiences of US consumers with health insurance providers.
May 18, 2023
Healthcare
research series
Satisfaction Drivers in Insurance Market
The objective of this survey-based study was to understand the perceptions and experiences of US consumers with health insurance providers.
May 18, 2023
The objective of this survey-based study was to understand the perceptions and experiences of US consumers with health insurance providers. The study aimed to identify factors that influence the choice of health insurance providers, key drivers of customer satisfaction, and areas where providers can improve their customer experience.
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