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Associate Director- Knowledge Management




Noida, India

Reporting to:

VP - Sales

Employment type:


In this role you would be leading the team responsible for creation and deployment of appropriate training, content/sales messaging, processes, practices, forms, and tools to support the JCR's sales force.


In this role you will be responsible for the following: 

  • Development and execution of training and enablement project and program-based deliverables supporting sales enablement goals for the sales organization, specific roles and/or specific verticals 
  • Supports product launches by preparing and enabling the sales force to understand and sell our solutions. 
  • Responsible for aspects of foundational and continuous learning programs for sales, including but not limited to training content creation, scheduling and coordination, creation and deployment or delivery of on-demand courseware, and instructor-led sales training. 
  • Responsible for tracking and analysis of courseware and sales enablement content usage. 
  • Supports the buying and selling processes at all stages, from lead generation through win/loss. 
  • Supports frontline sales managers and sales leadership team in executing effective management disciplines and establishing a sales coaching program. 
  • Manages various sales enablement projects and coordinates sales enablement activities. 
  • End-to-end strategy & consulting support for CRM and Salesforce related proposals 
  • Create the knowledge management structure and draft templates for knowledge repositories that could be leveraged for various associated requests 
  • Develop a bid and proposal plan that supports the timely completion of all activities necessary to produce a compelling, assured, and governed proposition and associated response documentation.  

Skills & Qualifications:  

  • 8+ years of market research and management consulting experience.
  • Proven skills in team management and leadership 
  • Developing skills in staff development 
  • Demonstrated ability to build strong client relationships 
  • Developing skills in the development of business 
  • Strong presentation and interpersonal communication skills 
  • Excellent command of English, both written and verbal 

What do we offer to the ideal candidate? 

  • A chance to join a high-growth company at an early stage 
  • Exposure to multiple teams and interaction across departments 
  • Competitive pay, employer-paid healthcare and flexible environment  
  • An opportunity to create impact from your tasks and define what success looks like for the team 
  • The ability to impact the growth of our company; we value all comments and suggestions! 

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